Academic Technology at Maryville

Academic Technology

Our department exists to enhance the use of technology among faculty, students and staff. We service the labs, classrooms and audio-visual on campus. We also support the course management system, Desire2Learn (D2L) and the course evaluation system (CourseEval). If you have a need for our services (besides classroom and other emergencies that impede learners), please give us for 48-hour notice at the minimum. E-Mail : academicsupport@maryville.edu

If you need assistance with an email username and password, contact the helpdesk at 34-529-9506.

Technical Support Information
Computer Lab, Computer Classroom, Audio/Visual and Instructional Technical support is offered Monday – Friday from 7:30 a.m. to 6:30 p.m. (CT) and from 8 – 4:30 p.m. on Saturdays. Call 314-529-9575 or email: academicsupport@maryville.edu

Fall & Spring Computer Lab Hours
Monday – Thursday: 8 a.m. – 10 p.m.
Friday/Saturday: 8 a.m. – 4:30 p.m.
Sunday: 2 – 10 p.m.

Software Support Levels

  • Gold – Standard University-wide packages (examples: Microsoft Office Suite, Adobe Acrobat Reader, D2L, CourseEval) fully supported
  • Silver – Lab and Classroom specific software (examples: SPSS, Adobe CSx, AutoCAD) supported to the best of our knowledge and abilities
  • Bronze – Class specific software (examples: quickbooks, turning point, open office, db2, iMovie) supported if technical staff has time and knowledge
D2L Support
  • For technical support of D2L (class enrollment, add/drops within D2L, errors), contact Julieta Arano-Ocuaman 314-529-9647 learn@maryville.edu
  • For faculty pedagogical support of D2L (what is the best way to evaluate my students in my hybrid class enrollment,…), contact Jing Yang 314-529-9218 jyang@maryville.edu
Course Evaluation Support